购物须知:若遇陌生人致电“支付宝账户出错,被冻结了,需在本人的指点下进行一系列操作来解冻等类似的信息,多数为诈骗信息,请勿轻信。另外我们从来不会要求您提供任何关于支付宝账号信息。请您务必保护好您的相关个人账翰全。
1.建议买家购买商品的时候选择匿名购买。注意辨别陌生人身份,尤其涉及到资金方面。遇到此类情况不急于处理购买商品的店铺和客服确认。
2.不要随意点击陌生人链接,在阿里邮件中识别的黄色标示链接尽量不要点击。
3.关注交易的状态,以自己实际看到为准,遇到特殊情况,可致电网官方客服进行咨询,切记不可操之过急。
网消费者服务热线 支付宝热线:4交易请勿使用其他外站社交软件相互,身份无法核实,聊天记录无法作为有效凭证,不能保障自己利益。
Notice: if a stranger shopping call "Alipay account error is frozen, need a series of operations in my under the guidance of information similar to thaw, the majority of fraud information, do not believe. We will never ask you to provide any information about Alipay account. Please be sure to protect your related personal account security.
1. suggest that buyers choose to buy anonymously when purchasing goods. Pay attention to identifying strangers, especially in terms of funding. In this case, do not rush to deal with the purchase of goods shops and customer service confirmation.
2. don't click on strangers link, Ali Wangwang identify yellow mark link as far as possible not to click.
3., pay attention to the status of the transaction, to see their own actual situation, in case of special circumstances, you can call Taobao official customer service consultation, remember not to rush.
Taobao.com customer service hotlineAlipay hotline: 4 Taobao transactions do not use other stations of social software are connected with each other, unable to verify the identity, chat can not be used as a valid certificate, can not protect their own interests.